Data Protection & Privacy
At sp718, your privacy is not an afterthought. This Privacy Policy sets out exactly what personal data we collect from players in Pakistan and elsewhere, why we collect it, how it is stored and secured, who it may be shared with, and what rights you hold over your own information. We have written this document in plain legal English so that every player can understand how sp718 handles their data — not just compliance officers.
sp718 collects only the personal data strictly required to register your account, verify your identity under our licence obligations, and process your transactions. We do not collect data beyond what is necessary for these defined purposes.
All personal data held by sp718 is stored on encrypted servers protected by industry-standard security protocols. Access to player data within sp718's systems is restricted to authorised personnel on a strict need-to-know basis.
sp718 does not sell, rent, or trade your personal data to third parties for advertising or marketing purposes. Any third party that receives your data does so only under strict contractual obligations and for specific, defined purposes.
Registered sp718 players have the right to access their personal data, request corrections, and in certain circumstances request deletion. All data requests are handled within the timeframes set out in this Privacy Policy.
Players depositing and withdrawing via USDT TRC20 or Bitcoin benefit from an additional layer of financial privacy that conventional payment methods do not offer. sp718 supports crypto transactions specifically because we understand that Pakistani players value this privacy.
sp718's data practices comply with the data protection requirements attached to our international gaming licence. This includes mandatory retention periods for certain transaction records and KYC documentation, which are non-negotiable under licence conditions.
For the purposes of this Privacy Policy, the data controller responsible for the personal data of players using the sp718 platform is sp718, the operator of the website accessible at sp718 .club (hereinafter "sp718", "we", "us", or "our").
All questions, requests, or concerns relating to this Privacy Policy or to sp718's handling of your personal data should be directed to our dedicated data protection contact at [email protected]. We aim to acknowledge all privacy-related correspondence within 48 hours and to provide a substantive response within 14 calendar days.
sp718 collects personal data across several categories depending on the nature of your interaction with the platform. The table below summarises the primary categories of personal data we may hold about you.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number, nationality | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address (city, province, postal code) | Registration & account updates |
| Financial Data | JazzCash / EasyPaisa account references, bank account name and number, USDT / Bitcoin wallet addresses, transaction history | Deposit & withdrawal processing |
| Verification Documents | Scanned CNIC, passport bio-page, utility bills, bank statements, selfie photographs | KYC compliance |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Automatic — on platform access |
| Usage Data | Games played, bet amounts, session duration, bonus usage, navigation paths | Automatic — during gameplay |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Customer support interactions |
sp718 does not collect special categories of sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data (beyond identity verification photographs), or health data, except where strictly required in connection with a responsible-gaming self-exclusion request or a similar welfare concern.
sp718 collects personal data through the following means:
sp718 processes your personal data only where we have a valid legal basis to do so. The following legal bases apply to sp718's data processing activities:
sp718 uses the personal data we hold about you for the following defined purposes:
sp718 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit sp718. The following categories of cookies are used:
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Session management, login state, security tokens, fraud prevention flags | No — essential for platform operation |
| Functional | Remembering language preferences, display settings, and game lobby filters | No — core user experience |
| Analytics | Aggregated data on page views, session duration, and feature usage to improve sp718 | Yes — opt-in required |
| Marketing | Tracking ad campaign effectiveness and personalising promotional offers on sp718 | Yes — opt-in required |
You may manage your cookie preferences at any time through the cookie settings panel accessible from the sp718 platform footer. Please note that disabling strictly necessary cookies will prevent the sp718 platform from functioning correctly and may make login impossible.
sp718 does not sell, rent, or otherwise commercially exploit your personal data to third parties. We share personal data only in the following strictly defined circumstances:
As an internationally licensed online gaming platform, sp718's infrastructure, including servers, data processors, and third-party service providers, may be located in jurisdictions outside Pakistan. When personal data is transferred outside your country of residence, sp718 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable data protection law.
Safeguards for international transfers include standard contractual clauses incorporated into agreements with data processors, selection of processors located in jurisdictions with recognised data protection frameworks, and encryption of data in transit and at rest.
sp718 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by law or our gaming licence. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised. Where deletion is not immediately possible due to backup system constraints, sp718 will isolate the data from further active processing until deletion is achievable.
sp718 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
While sp718 takes data security seriously and employs robust protections, no online platform can guarantee absolute security. You are responsible for keeping your sp718 login credentials confidential and for notifying sp718 immediately if you suspect your account has been accessed without your authorisation.
As a registered sp718 player, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact sp718 at [email protected] with your full name and registered email address so we can verify your identity before processing your request.
You have the right to request a copy of the personal data sp718 holds about you, along with information about how it is processed, the legal basis for processing, and the categories of third parties with whom it has been shared.
You have the right to request correction of any inaccurate personal data sp718 holds about you, or to have incomplete data completed. Please note that correcting identity data may require submission of updated KYC documentation.
You have the right to request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose it was collected. This right is subject to sp718's legal obligations to retain certain records under our gaming licence, which may take precedence.
You have the right to request that sp718 restricts processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where you have objected to processing and a determination is pending.
Where processing is based on your consent or on a contract with you, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to have that data transmitted to another controller where technically feasible.
You have the right to object to sp718's processing of your personal data where that processing is based on legitimate interests, including profiling for direct marketing purposes. Upon receipt of a valid objection to direct marketing, sp718 will cease processing your data for that purpose immediately.
The sp718 platform is strictly intended for adults aged 21 years and over. sp718 does not knowingly collect personal data from individuals under the age of 21. All registrations are subject to age verification as part of the KYC process, and sp718's systems are designed to identify and reject applications from underage individuals.
If sp718 becomes aware that it has inadvertently collected personal data from an individual who is under 21 years of age, that data will be deleted promptly and the associated account will be closed. If you have reason to believe that a minor has registered an sp718 account, please contact [email protected] immediately so that the matter can be investigated and resolved without delay.
The sp718 platform may contain references to third-party game studios, payment providers, or other services. These third parties operate their own privacy policies and data practices independently of sp718. This Privacy Policy applies only to data processing carried out by or on behalf of sp718 and does not extend to the practices of any third-party platform, game studio, or payment provider.
sp718 is not responsible for the content or privacy practices of any third-party service. We encourage you to review the privacy policies of any third-party service you interact with in connection with your sp718 account.
sp718 uses gameplay and usage data to monitor for indicators of problem gambling activity. This monitoring is carried out in fulfilment of our responsible-gaming obligations under the international gaming licence and is not used for any commercial purpose unrelated to player welfare.
Where sp718's responsible-gaming monitoring identifies patterns of behaviour consistent with problem gambling, a member of our responsible-gaming team may contact you via your registered email address or through the sp718 live chat facility. This outreach is carried out in the interest of player welfare and is not a marketing communication.
If you activate a self-exclusion through sp718, your account details are retained for the duration of the exclusion period plus the applicable regulatory retention period to prevent re-registration. This retention is a legal obligation under our licence and cannot be overridden by a standard erasure request during the exclusion period.
sp718 reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, legal obligations, or platform features. The updated Privacy Policy is published at sp718.club/privacy-policy with a revised "Last Reviewed" date. For material changes that affect player rights or introduce new categories of data processing, sp718 will endeavour to provide advance notice via the registered email address on your account.
Continued use of the sp718 platform following publication of an updated Privacy Policy constitutes acceptance of the revised document. If you do not accept a material change to this Policy, you should cease using sp718 and contact support to arrange withdrawal of any available balance and closure of your account.
If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or want to raise a concern about how sp718 handles your personal data, please contact our data protection team using the details below.
Email: [email protected]
sp718 takes all privacy concerns seriously and will investigate and respond to every genuine enquiry. Our team is available seven days a week via live chat on the sp718 platform for urgent data-related concerns.
sp718 is built for Pakistani players who value both privacy and fair play. Deposit in Bitcoin or USDT for maximum financial privacy, register securely, and access hundreds of casino games and PSL cricket betting markets — all under a platform that takes your data protection seriously.
21+ only. Please gamble responsibly. sp718 is an internationally licensed operator. Full terms available at Terms & Conditions.
Our support team is online 24/7 via live chat. For written privacy requests, email us at [email protected] and we will respond within 48 hours.
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